Composite Deck Cleaner and Enhancer F.A.Q.

 

Can I purchase the Composite Deck Cleaner and Enhancer in my local hardware store?

No, you will not find the Composite Deck Cleaner and Enhancer on any store shelf. It is made fresh and shipped to customers right before they are ready to use it. This product begins to lose its potency after about 35 days upon delivery to a residence. If conditions are not optimal for immediate use, this product should be stored in a cool dry place.


Will the Composite Deck Cleaner and Enhancer lighten the color of my deck?

Yes, this product contains a special bleach which is necessary to kill the mold that is sometimes prevalent on composite decks. For almost all decking colors the difference is minimal. However, if you do own a red shade of decking, you may need to deviate from our application instructions. We recommend diluting our cleaner by 50% and utilizing a test patch to check the results. You may also speak with one of our customers service representatives for more information. 1-800-831-4963


I cleaned my deck and have left over product, can I use it to clean any other surfaces?

Yes, you may apply it to concrete, brick or stone to get rid of mold, mildew and dirt. We recommend always applying to a test patch first to make sure you will achieve your desired results.


Will mixing bleach and laundry detergents clean my deck?

No, mixing bleach and laundry detergents will not clean your deck.  The detergents used in our product were designed with composite decks in mind.  In fact the mixture of the two could result in a harmful mixture not only to you, but to animals and plants as well.


How many gallons of Cleaner will I need to treat my Composite Deck?

You will need 1 gallon of cleaner for every 100 square feet of decking and 1 gallon for every 20 linear feet of railing. Please note that these guidlines do include all the applications of the product that are listed in our step by step directions.


Can I use straight bleach to clean my deck?

Household bleach alone does not have the power to clean a composite deck.  The use of our special detergents along with an industrial grade bleach provides the power needed to clean composite decks.


Why not just use soap to clean my deck?

Soap alone does not have the power to kill the mold and mildew that stain composite decks. 


How long will my deck remain clean after using Composite Deck Cleaner and Enhancer?

If the deck is cleaned properly, the results normally last up to a year.  After that time it is suggested that you reorder and clean your deck once again to keep it in a like new condition.


What are the reasons that my Composite Deck Cleaner & Enhancer might go bad?

This is a rare occurance but there are a few factors that may cause our Composite Deck Cleaner to spoil.  Our Composite Deck Cleaner is not made to tolerate prolonged exposure to heat.  So as you can image many scenarios may arise from the time that our cleaner leaves us and arrives at your home.  If the cleaner is left in a delivery truck on a sunny day the heat inside the truck may start to break down the chemical.  Also, if the package containing the cleaner is left out in the sun for a prolonged period of time that will also cause the chemicals to breakdown.


I'm still not completely sure of what to do.  Does Expert Chemical have someone that I can talk with?

Sure, if you wish to talk to someone about the mold and mildew problem on your composite deck feel free to contact us.  1-800-831-4963.


Will mildew and mold return to my composite deck?

Unfortunately mold and mildew will return regularly as the effects of Mother Nature can not be controlled.  Consequently your deck will need to be cleaned periodically to get rid of the mold.